Frequently Asked Questions


If your question is not answered below, please contact us here, or email customercare@cwnp.com.
CWNP Program Specifics

1. What are vendor-neutral exams?
2. What does CWNP stand for?
3. What if I have specific questions about a practice test, or material in the study guide?
4. How do I order a PDF version of the Study Guides?


Preparing for and Taking a CWNP Exam

5. I am preparing to take an exam.? Where can I find details about exam content and skills I will be tested on?
6. Where can I get training and study materials for CWNP exams? How do I register for an Official CWNP Training Class?
7. How do I know whether my training provider an authorized CWNP Learning Partner?
8. How do I know whether my trainer is an authorized CWNT?
9. Where can I get practice tests for CWNP exams?
10. How long are Practice Test valid?
11. How much do CWNP exams cost?
12. Do I have to take the exams in order?
13. Where do I take the exams?
14. Do I have to take the class?


Registering for a CWNP Certification Exam

15. How do I register for an exam?  Find Testing Centers in my area?
16. What is the exam retake policy?
17. English is not my first language. What options do I have for taking certification exams?


Exam Results and Candidate Records

18. I just took my first CWNP exam, but all I have is my score report. What do I do next?
19. Can I see exam questions I missed?
20. How do I view my certification history, exam history and contact information?
21. I took my earlier today, why am I not able to register my exam results?


CWNP Logos and Certificates

22. I passed the exam, where is my certificate?
23. How can I prove that I am a CWNP before I receive my certificate?
24. Can I get my name corrected on my certificate?
25. Where can I get CWNP logos for my business cards?
26. I passed the exam(s) and meet the certification requirements, where is my CWNP Id?


CWNE

27. What does “CWNE” mean?
28. How do I earn the CWNE certification?
29. What is the recertification policy for CWNE?



What are vendor neutral Exams:
CWNP exams are vendor-neutral and therefore do not include questions relating to the use of vendor-specific hardware or software. The CWNP certification program tests vendor-neutral wireless LAN 802.11 technology, rather than specific functions of vendor products. Passing the CWNP exams enables you to learn and understand any vendor's product line.

What does CWNP Stand For:
The acronym "CWNP" was adopted to represent a family of professional certifications and associated curriculum, and stands for Certified Wireless Network Professional.

What if I have specific questions about practice test, or material in a study guide:
Please post your questions to the appropriate forum. This will allow the greatest exposure to the questions for all to see and will give you the best answers to your questions. The practice test, exam authors, and study guide authors routinely participate in these forums and offer feedback.

How do I order a PDF version of the study guides:
Unfortunately CWNP does not offer PDF versions of study guides.

I am preparing to take an exam, where can I find details about content and skills I will be tested on:
Details about specific exams are available on each Certification page. These pages offer information about each exam such as number of questions, time allotted, scoring percentages, skills measured, preparation tools and resources.

Where can I get training and study materials for CWNP exams. How do I register for an Official CWNP Training Class:
For CWNP Self Study Materials, visit the CWNP Store.To sign up for CWNP instructor-led training, visit Training & Services. In an official training class, training and study materials are provided.

How do I know whether my training provider is Authorized CWNP Learning Partner:
Authorized CWNP Learning Partners can list their class schedules on cwnp.com, so if you found your training class on cwnp.com, then you are most likely attending training from an authorized partner. However, you should check two things. First, make sure that when you attend training you will receive a CWNP branded backpack with the Official courseware, Official Sybex Study Guide, and the CWNP dictionary, in addition to a CWNP practice test license and VUE exam voucher. Second, ask your instructor to verify his or her CWNT credentials. CWNTs must attend an official training class and pass the associated exam with at least 80% before applying to become a CWNT.

How do I know whether my trainer is an authorized CWNT:
Ask your instructor to verify his or her CWNT credentials by going to the CWNP Verify a CWNP web page and entering his or her CWNP ID and email address. Doing so will enable you to see his or her CWNP certifications and expiration dates, and, more importantly, whether or not your instructor is CWNT certified.

Where do I get practice exams tests for CWNP exams:
Official CWNP Practice Tests are available in the CWNP Store. These products allow students and instructors to instantly evaluate their current level of wireless LAN expertise.

How long are practice tests valid:
Practice Tests do not expire and can be taken as many times as you would like.Your Practice Test history is stored within your CWNP Account for 30 days.

How much do CWNP Exams Cost:
The price of each exam varies and is available in the preparation guides for each of the exams. Pricing is based in USD. Exam vouchers for each exam may be purchased from the CWNP Store.

Do I have to take the exams in any order:
The prerequisite for any of the professional level exams (CWDP, CWAP, CWSP) is a current and valid CWNA.  The professional level exams can be taken in any order.

Where do I take the Exams:
Exams are available at all Pearson VUE testing centers worldwide.Please visit VUE.com.


Do I have to take the Class:
Classes are highly recommended for hands-on experience, but you are not required to attend a class. Many people choose to self study for CWNP exams. Reading the Official CWNP Study Guides and taking the CWNP Practice Tests, available in the Online Store, will help prepare you for the exams. We also highly recommend getting hands on experience and studying the many white papers available through the Free Resources page.


How do I register for an exam and find testing centers in my area:
Visit VUE.com and create an account, or call Pearson VUE at 1.888.473.1038 within the US.


What is the exam retake policy:
If the first time you take the exam you do not pass, you may retake it at any time. If you do not achieve a passing score the second time, you must wait at least 7 days to retake the exam a third time. A 7-day waiting period will be imposed for all subsequent exam retakes. If you have passed an exam, you cannot take it again unless you are trying to become a CWNT and have received prior written permission from the CWNP Program.


English is not my first language, what options do I have for taking the certification exams:
If English is your second language, you may request an additional 30 minutes to complete CWNP Exams. You must make contact customercare@cwnp.com prior to making your test appointment so that we can contact the testing?center?on your behalf and request the additional time.


I just took my first CWNP Exam, but all I have is my score report, what do I do next:
After you meet the exam requirements for a CWNP Certification, you will receive an email confirmation within 24 hours containing letting you know that your exam results have been registered in your CWNP account. To verify the results log on to your CWNP account and then go to Certification Tracking. A PDF copy of the certificate is provided for you to download or print. Certification kits can be purchased through the CWNP Store.

Can I see exam questions I missed:
No, CWNP does not release exam items in any form, neither questions nor answers. This procedure is standard for high-stakes IT certification exams, and helps maintain the value of the certification.
All CWNP exam items are copyrighted material. To maintain the security and value of our program, we reserve the right to de-certify and/or bar any individual from exams who in any way attempts to republish, distribute or disclose our copyrighted certification exam items.


How do I view my certification history, exam history, and contact information:
You can review your contact information and certification history within your CWNP Account. You can use your account to review/confirm your mailing address and print your certificates.

I passed the exam, where is my certificate:
When you have met all of the exam requirements for a CWNP Certification, you will receive an email from us letting you know your exam results have been registered in your CWNP account.  To view and print your certificate, log on to your CWNP account, my account and then certification tracking.  Alternatively, you can purchase a certification kit through the CWNP store.

How can I prove that I am a CWNP:
Visit CWNP.com and Verify A CWNP. You, your employer, or prospective employer, can then enter your CWNP ID OR email address to view your certifications.

Can I get my name corrected on my Certificate:
Yes, CWNP will issue you a new certificate if an error was made on your current certificate. Contact us, and be sure to include your CWNP ID, your name exactly as it was spelled, and the correct spelling that should appear.

Where can I get CWNP Logos for my business cards:
CWNP logos can be downloaded within your CWNP Account using the Logo Download Tab.

I passed the exam(s), and met the certification requirements, where is my CWNP ID:
Please allow a minimum of 24 hours for us to receive your exam results and we will send you a confirmation email.  You can find the CWNP ID in the MY Account section.

What does "CWNE" mean:
CWNE stands for "Certified Wireless Network Expert". The operative word here is "expert", and anyone who earns this certification will be worthy of that title, because that individual will possess a great deal of knowledge about 802.11 WLANs, and, furthermore, be able to apply that knowledge to real world, in-the-field scenarios.


How do I earn the CWNE Certification:
To earn your CWNE, you must first pass 4 exams: CWNA, CWSP, CWDP and CWAP. Each exam must be valid at the time you submit your application. Then you must meet the professional requirements, and then complete the CWNE Application. Once your CWNE application is complete, you can email it to us at CWNE@cwnp.com.

What is the recertification policy for CWNE:
When you've earned your CWNE certification, it is valid for 3 years. During the three-year cycle, the CWNE professional must report a minimum of 60 CE hours.  Please see the CWNE CE document for more details.