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Privacy Policy
If you shop for CWNP merchandise and place your orders exclusively through cwnp.com, any personal information that you may share with us (and with the business partners that help this site function or assist us in filling your order) is kept absolutely private. Neither your name nor anything about you is sold or shared with any other non-affiliated company or agency.
We do, of course, ask you for certain
kinds of personal information in order to provide the
services you request. And several of our optional services
and functions do use cookies. To learn
how we keep your personal information safe and secure, please
see our Security Statement.
To learn more about your privacy at cwnp.com, please click
on the appropriate text links above. If you have further questions,
please e-mail
us, including your name and mailing address, at customercare@cwnp.com
- Purchases — when you place an order, you give us your name, address, phone number or e-mail address plus credit card information. We do not store your name and shipping or billing address or credit card and billing information.
- E-mail updates — we need your e-mail address. It will never be sold to anyone and will be not be shared with anyone.
You need to accept cookies to shop at cwnp.com. These cookies are for your convenience only, and are not used for any other purpose.
If you are a "cookie–phobe," you can erase all cookies at the end of a session.
In order to ship and track merchandise, we make your name
and address available to such companies as United Parcel Service,
Federal Express and the US Postal Service. In no instance are these
business affiliates allowed to use your personal information
for any other purpose.
Since cwnp.com went live, there has never been a confirmed case of fraud reported by our customers as a result of a credit card purchase made with us.
We go to great lengths to keep your financial information private and safe. All credit transactions occur in a secure area of our site, to protect you from any loss, misuse or alteration of information collected.
To learn more about security at cwnp.com, please click on the text links above. You may also wish to refer to our Privacy Statement. If you have further questions, contact us at customercare@cwnp.com
We use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts, or translates, your order information into a highly indecipherable code, which is processed immediately.
When you've finished shopping and begin the checkout process, you will move into the secure area of our site. A warning window may pop up to notify you that you are entering this "safe" area. Once you've entered, the page address (URL) will change from http to https, to let you know you are in a secure area. Also, a key or a closed lock will appear in the lower left hand corner of your screen to notify you of this change. You will remain in this secure zone for the entire checkout process.
CWNP offers shipping and handling worldwide via FedEx. Shipping rates are calculated when you checkout based on your location. Orders are shipped out within 48 hours and generally take 3-5 business days to arrive.
If you live internationally your order will take longer to arrive.
You may return books purchased from cwnp.com 30 days of delivery for a full refund. You must pay the shipping charges for returns.
All returns must be received within 30 days of date of purchase. To request a refund for your return please e-mail us at customercare@cwnp.com