CWNP Privacy Policy


If you shop for CWNP merchandise and place your orders exclusively through cwnp.com, any personal information that you may share with us (and with the business partners that help this site function or assist us in filling your order) is kept absolutely private. Neither your name nor anything about you is sold or shared with any other non-affiliated company or agency.
We do, of course, ask you for certain kinds of personal information in order to provide the services you request. And several of our optional services and functions do use cookies. To learn how we keep your personal information safe and secure, please see our Security Statement.
To learn more about your privacy at cwnp.com, please click on the appropriate text links above. If you have further questions, please e-mail us, including your name and mailing address, at customercare@cwnp.com

Personal Information

  • Purchases - when you place an order, you give us your name, address, phone number or e-mail address plus credit card information. We do not store your name and shipping or billing address or credit card and billing information.
  • E-mail updates - we need your e-mail address. It will never be sold to anyone and will be not be shared with anyone.

Cookies

You need to accept cookies to shop at cwnp.com. These cookies are for your convenience only, and are not used for any other purpose.
If you are a "cookie-phobe" you can erase all cookies at the end of a session.

Partners

In order to ship and track merchandise, we make your name and address available to such companies as United Parcel Service, Federal Express and the US Postal Service. In no instance are these business affiliates allowed to use your personal information for any other purpose.

Your Security

Since cwnp.com went live, there has never been a confirmed case of fraud reported by our customers as a result of a credit card purchase made with us.
We go to great lengths to keep your financial information private and safe. All credit transactions occur in a secure area of our site, to protect you from any loss, misuse or alteration of information collected.
To learn more about security at cwnp.com, please click on the text links above. You may also wish to refer to our Privacy Statement.  If you have further questions, contact us at customercare@cwnp.com

Information Safety

We use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts, or translates, your order information into a highly indecipherable code, which is processed immediately.

Secure Transactions

When you've finished shopping and begin the checkout process, you will move into the secure area of our site. A warning window may pop up to notify you that you are entering this "safe" area. Once you've entered, the page address (URL) will change from http to https, to let you know you are in a secure area. Also, a key or a closed lock will appear in the lower left hand corner of your screen to notify you of this change. You will remain in this secure zone for the entire checkout process.

Shipping

CWNP offers shipping and handling worldwide via FedEx. Shipping rates are calculated when you checkout based on your location. Orders are shipped out within 48 hours and generally take 3-5 business days to arrive.
If you live internationally your order will take longer to arrive.

Returns

You may return books purchased from cwnp.com within 30 days of delivery for a full refund. You must pay all of the shipping charges for returns.  All returns must be received within 30 days of date of purchase. To request a refund for your return please e-mail us at customercare@cwnp.com.  CWNP does not accept returns for refund or credit beyond 30 days of purchase.

Terms of Use


This site is owned and operated by CWNP, LLC. ("CWNP"). Unless otherwise specified, all materials appearing on this site, including newsletter articles, surrounding text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of CWNP, Copyright (c) 2010, ALL RIGHTS RESERVED. All audio and video clips are the sole property of CWNP, Inc., or its respective content providers. All software used on the site is the sole property of CWNP or those supplying the software. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without CWNP's prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
CWNP is a registered trademarks or service marks of CWNP. All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks of CWNP. All other trademarks or service marks are property of their respective owners. The use of any CWNP trademark or service mark without CWNP's express written consent is strictly prohibited.
THE USE OF THIS SITE IS GOVERNED BY THE POLICIES, TERMS AND CONDITIONS SET FORTH BELOW.
Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. CWNP reserves the right to make changes to this site and these terms and conditions at any time.
MEMBERSHIP
CWNP operates a free website, and a Free Membership is an option in order to access certain areas of the site and to obtain other benefits. The Membership process requires you to submit information including an email address. If you provide CWNP with an email address for purposes of Membership, you certify that the email address is accurate and belongs to you. CWNP will not share your email address. Please see our Privacy Policy for more information.
By becoming a Member of this website, you agree that CWNP may, from time to time, send you email that we believe may be of interest to you. If you do not wish to receive any communication from CWNP, you can opt-out of our email list. Opting-out of the email list does not prevent you from using the Member features of the website.
COPYRIGHTS
The Content (defined below) is protected by copyright laws under both United States and foreign laws. Unauthorized use of the Content may violate copyright, trademark, and other laws. You must retain all copyright and other proprietary notices contained in the original Content on any copy you make of same. All CWNP Content on this Web site is subject to and protected by: Copyright (c) 2006 CWNP Inc. ALL RIGHTS RESERVED.
LIMITS ON USE
This Web site is owned and operated by CWNP, and is for your personal, noncommercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell in any way any information, documents, graphics, software, products or services obtained from this Web site ("Content"), except that you may view the Content in its present form and you may download on any single computer one (1) copy of the Content for personal, noncommercial home use, provided that you keep intact all copyright and other proprietary notices. The use of any of the Content on any other Web site or networked computer environment is strictly prohibited. You recognize that unauthorized use of the Content may subject you to civil or criminal liability.
NO PROFESSIONAL ADVICE
The information appearing on this web site is intended solely as general guidance, and does not constitute legal, tax, accounting or other professional advice. Individual situations and state laws vary and users are encouraged to obtain appropriate advice from qualified professionals in the applicable jurisdictions.
ACCURACY OF INFORMATION AND CALCULATIONS
All Information appearing on this web site is believed to be accurate, but CWNP, Inc. and its suppliers and contributors do not warrant or guarantee such accuracy. You should independently verify all relevant information prior to making any decisions based on such information.
MODIFICATIONS OF THESE TERMS OF SERVICE
CWNP may modify these Terms of Service from time to time in its sole discretion. Each time you log on to this web site, you will be deemed to have accepted any such changes.
DISCLAIMER AND LIMITATION OF LIABILITY AS TO PRODUCTS SOLD
EXCEPT AS EXPRESSLY STATED HEREIN, CWNP MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THE CWNP SITES. EXCEPT AS EXPRESSLY STATED HEREIN, CWNP EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THIS SITE, INCLUDING BUT NOT LIMITED TO, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE THAT THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO CWNP ARISING FROM ANY PRODUCT SOLD ON THE CWNP SITES SHALL BE THE PRICE OF THE PRODUCT ORDERED. IN NO EVENT SHALL CWNP, ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES RELATED TO PRODUCT SOLD.
DISCLAIMER AND LIMITATION OF LIABILITY AS TO THE CWNP WEB SITES
THE CWNP WEB SITES AND THE MATERIALS THEREIN ARE PROVIDED "AS IS." CWNP MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE CWNP SITES, THEIR OPERATION, CONTENTS, INFORMATION, MATERIALS OR YEAR 2000 COMPLIANCE. CWNP EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE SITES OR THEIR USE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE THAT CWNP, ITS DIRECTORS, OFFICERS, EMPLOYEES OR OTHER REPRESENTATIVES SHALL NOT BE LIABLE FOR DAMAGES ARISING FROM THE OPERATION, CONTENT OR USE OF THE CWNP SITES. YOU AGREE THAT THIS LIMITATION OF LIABILITY IS COMPREHENSIVE AND APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.
LINKS
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that CWNP is not responsible for the operation of or content located on or through any such site.
PAYMENT METHODS
Credit Cards - We accept major credit cards including, Visa, MasterCard and American Express. There is no surcharge for using your credit card to make purchases with CWNP. Please be sure to provide your exact billing address and telephone number, which is the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order. Your credit card will be authorized immediately upon acceptance of your order, and billed immediately upon shipment of your order.
SALES TAXES
CWNP will automatically charge and withhold the applicable sales tax for subscriptions ordered from addresses within North Carolina. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders from any other state.
JURISDICTION AND VENUE
You agree that any legal action brought against CWNP shall be governed by the laws of the State of North Carolina without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on the CWNP sites shall be an appropriate federal or state court located in Durham County North Carolina.