GUEST BLOG: A Site Survey is Worth a Thousand Support Calls

GUEST BLOG: A Site Survey is Worth a Thousand Support Calls

By CWNP On 06/03/2014 - 62 Comments

Jussi Kiviniemi of Ekahau gives us a look a quick look into the importance of a Site Survey and how we can best build our networks. Jussi will be talking more about this at the CWNP Conference in September.

By: Jussi Kiviniemi, Ekahau

When asked for his two cents on Wi-Fi deployments, here's what Andrew Von Nagy said: "A site survey is worth a thousand support calls".

Now that's well said.

Enterprise Wi-Fi networks have been built for 15 or so years, yet still, we tend to forget the basics --basics like....

• 80% of the Wi-Fi problems stem from a bad wireless design
• One should site survey before deployment, or pay big money and fix later
• Trusting a self-configuring Wi-Fi network is shooting yourself in the foot
• Designing to a budget is designing to a WLAN failure
• One should design the network as you will take the support calls personally

This is based on the observations of the leading Wi-Fi folks...folks like Peter Mackenzie, David Coleman, Joeri De Winter, Keith Parsons, and Darrel Derosia. [More quotes available here, btw.]

So what can we do about it?

Educate ourselves, and others.

Wi-Fi is growing . More and more folks are designing and deploying wireless. Most of those folks come with a strong wired background, and are thus in a good position.

What kind of info should we give those folks as a starting point? Here's what I like to say. What are your top 3 "get started with Wi-Fi tips"?

• Talk to your peers. That's' whoever else is interested in Wi-Fi. We love sharing our war stories, horror stories, the big successes
• Use Twitter. You don't need to post, but at least follow some of the folks there. Start by checking out who I follow for example and pick your favorites.
• Follow some Wi-Fi blogs. Start with Andrew's Revolution Wi-Fi and go from there.
• And last but not least, use the CWNP resources. Great books. Great courses. And no, I was not paid to write this ;).

Oh, and join the CWNP conference in late September in North Carolina. See you there!

Cheers,
Jussi

Tagged with: Site Survey, Support, Resources, Ekahau, Jussi Kiviemi,

0 Responses to GUEST BLOG: A Site Survey is Worth a Thousand Support Calls

Subscribe by Email
There are no comments yet.
<< prev - comments page 1 of 1 - next >>

Leave a Reply

Please login or sign-up to add your comment.
Success Stories

I literally just came out of the testing centre having taken the CWDP exam. The certification process opened my mind to different techniques and solutions. This knowledge can only broaden your perspective. Great job, CWNP, you have a great thing going on here.

-Darren
Read More

Working through the CWNP coursework and certifications helped not only to deepen my technical knowledge and understanding, but also it boosted my confidence. The hard work it took to earn my CWNE has been rewarding in so many ways.

-Ben
Read More

I want to commend you and all at CWNP for having a great organization. You really 'raise the bar' on knowing Wi-Fi well. I have learned a ton of information that is helping my job experience and personal career goals, because of my CWAP/CWDP/CWSP studies. Kudos to all at CWNP.

-Glenn
Read More