"Deployment and Management Headaches Are For Other People"
This was the dominant consensus among large numbers of Meru customers and VARs as I spoke with them en mass and invidually for 3 days at Meru's 2009 summit. Discussions, public and private, were about Meru cutting a clear and fast path toward Wi-Fi utility (Wi-Fi that works as well as your home's electricity).
It was a whirlwind event, starting early, finishing late each day. They had WAY more cool stuff on the event schedule than I had time for. One night, everyone was bussed to a fight and a hockey game broke out. The food was awesome. ;-)
We heard from customers who had very large deployments (2500+ APs and growing fast) managed by only 3 people (with few-to-no help desk calls) and medium-large deployments (800-1000 APs and still growing) managed by a single person. We even heard from one guy who takes Meru's gear into places where it might take a bullet or grenade from time-to-time. He said he hasn't lost one to shrapnel yet. This guy mentioned that site surveying is out of the question in environments like that (ya think!?!?) due to having to wear flack jackets and steel helmets. You know, routine stuff.